Product Questions or Help?
Email us at [email protected] or by using the below contact form 24 hours a day, 7 days a week. We will endeavour to respond to your questions before the close of the next business day.
If you have created an account with us, you may check on the status of your order, view past orders, and update your information by visiting the My Account page of our website. If you are not already logged into your account, you will then be asked to enter your email address as recorded in your account, and your account password.
Alternatively, you can visit the Order Tracking page of our website. You will then be asked to enter your Order ID (i.e. Order Number) and your billing email. Your Order ID is provided on the receipt and confirmation email you should have received for your order. Your billing email is the email address you provided in the billing details section of the Checkout when you placed your order.
For media/press inquiries, please email us using the below contact form.
Please use the form located on the right side of the page to subscribe to our blog and receive email notifications of new guide and other product announcements, and product offers.
We are constantly trying to improve our customers’ experiences and would greatly appreciate any feedback you can provide, both good and bad. Please email all feedback to us using the below contact form. Thank you.